Compliments & Complaints
We welcome compliments and feedback relating to your stay with us and we encourage all patients to complete a feedback brochure ‘We would like to hear about your stay’ located on your ward Reception desk. This enables us to evaluate and improve our services to our patients. This feedback is anonymous however, if you wish to write a specific and signed letter, your points will be acknowledged and dealt with appropriately.
If you are concerned about your care, we encourage you to speak to the Nurse Unit Manager on your Ward, the Director of Clinical Services or the Chief Executive Officer during the day and the Operational Manager out of hours. It is important that you endeavour to resolve any matter with the hospital whilst an inpatient.
You can forward any compliments or concerns by contacting the Chief Executive Officer at the hospital or by phoning 02 4286 1133.